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Privacy Policy

Effective Date: 1st January 2026
Business Name: Gavin Harris Marketing Consultancy t/a Kernow Media
Email: info@kernow.media

1. Introduction

Kernow Media (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with us—whether through our website, email, or other communication channels.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Information We Collect

We may collect and process the following types of information:

  • Personal Identification Data: your name, company name, job title, and contact details (email, phone number, postal address).
  • Communication Data: emails, messages, and enquiries you send us.
  • Marketing and Communications Data: your preferences for receiving marketing materials and updates from us.
  • Technical Data: IP address, browser type, time zone, and other information collected automatically via cookies or analytics tools.
  • Project and Transaction Data: information relevant to any services you purchase, contracts, or proposals.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our marketing and media services.
  • Respond to enquiries and communicate with clients.
  • Send relevant updates, newsletters, or promotional materials (where you have opted in).
  • Maintain business records, invoices, and legal compliance.
  • Improve our website, services, and customer experience.

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity – to provide the services you request.
  • Legitimate interest – for business operations, analytics, and communications.
  • Legal obligation – to comply with laws and regulations.
  • Consent – for optional marketing communications.

5. Sharing Your Information

We may share data only with trusted third parties who help us deliver our services, such as:

  • Hosting and email providers.
  • Payment processors.
  • Professional advisors (accountants, legal counsel).

All such partners are required to handle your data securely and in compliance with UK GDPR.

6. Data Storage and Security

We take appropriate security measures to protect your personal information against unauthorised access, alteration, or loss. Your data is stored securely within the UK or EEA, or with providers offering GDPR-equivalent protection.

7. Data Retention

We keep personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, client and financial data are retained for up to six years after the end of our business relationship.

8. Your Data Rights

Under UK data protection law, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Object to processing or restrict how we use your data.
  • Withdraw consent (where applicable).
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at info@kernow.media.

9. Cookies and Website Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer. For detailed information on the cookies we use, please visit our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review their privacy policies before providing any personal data.

11. Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect personal data from anyone under this age. If you believe that a child has provided us with personal information, please contact us so we can delete it.

12. International Data Transfers

Some of our third-party service providers may process your data outside the UK or European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as the use of standard contractual clauses or data-protection frameworks approved by the UK government.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date shown at the top.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Kernow Media
Director: Gavin Harris
Email: info@kernow.media
Trading as: Gavin Harris Marketing Consultancy

Policy Owner: Gavin Harris, Director
Last Reviewed: 1st January 2026